60 Days Return Policy
Not 14 days, not 30days - but you get a full 60 days after placing an order at 21RUN to return unused products.
You can easily return products that you have not used to 21RUN. For this purpose you can download a return form on our website. For successful returns, all you have to do is attach the return label to the shipment and hand in your order to a DHL service point near you.
With our return procedure you can choose between two options: 1. You will receive the purchase amount back in the form of shopping credit. This way you can order a different size or a different product yourself at no extra cost. 2. You will get back the purchase amount via the payment method you originally selected. €4.95 will be deducted from the purchase amount as reimbursement for the return shipment. Please note that this amount is only valid for Germany, Austria, Belgium and the Netherlands. Other countries may incur higher costs.
View 21RUN's full returns process here.