Orders

Search for the product you want to buy, select the desired size and/or color, and click 'Add to cart'. Then, follow the steps in the checkout process

Done? You will then receive an order confirmation via email.

If you want to change your order, please contact our customer service by phone as soon as possible. We’ll be happy to assist you!

If you want to cancel your order, please contact our customer service by phone as soon as possible. We’ll be happy to assist you!

The product page clearly indicates if the product is in stock. If you select a different size, the message will change, and you'll immediately see whether the product is in stock.
Products that are not in stock do not have the message "in stock"

Some items have a different delivery time. This will be shown on the product page when selecting the size. If you have ordered multiple items, and one or more have a longer delivery time, your order will be shipped once the entire order is complete.

You can easily find your size by selecting your size after clicking on 'Select your size'. By clicking on 'View size chart', we provide more information to help you find the right size.

For shoes, you'll find the length of the insole in centimeters. To determine which size fits you best, measure the length of your foot and add 0.50 to 1 cm. This is the length you'll need to choose the correct size.

We’re sorry to hear that you have a complaint. We kindly ask you to contact our customer service so we can assist you further!