Privacy policy

At 21RUN we believe that it is very important to securely treat the personal data that you share with us. Therefore, we clearly set out how your data will be protected and used in this privacy statement. This Privacy Policy was last amended on 2 May 2022.

21run.com is a webshop by:

All4Sports B.V.

Business address:

Langestraat 83, Alkmaar, The Netherlands

Post address:

Langestraat 83, 1811 JD Alkmaar, The Netherlands

Registration number at Dutch Chamber of Commerce (Kamer van Koophandel):

54637384

VAT-number:

NL851382137B01

• To create your personal account at 21RUN
• To process and ship the order placed at our website
• To process your orders and to inform you about the progress of your orders
• To communicate with you (this also includes sending messages)
• To perform analyses for statistical purposes
• To tailor our services and products to your needs
• To optimise our services
• To offer extra services and benefits to you
• To send you marketing information such as newslettersTo show/send personalised ads
• To provide information about you to third parties for affiliate purposes, or if we are obliged to do so on the basis of legislation or regulations (e.g. to law enforcement agencies)
• To check whether you can meet your payment obligations as well as to check all those facts and factors that are important for the responsible conclusion and/or execution of the agreement
• To secure, adapt and improve the website
• To verify your identity and to prevent fraud
  
  

When you visit the 21RUN website, our web server automatically recognises your IP address. In addition, we use cookies to collect certain information about you. This enables us to increase and improve the user-friendliness of the website. You can read more about this in our Cookie Policy.

This data might be used for (one or more of) the purposes mentioned in section 2.1.

• Email address
• Name, address and city
• Telephone number
• Click behaviour
• Possible transaction history
• IP address
• Information about your computer
• Duration and time of visit
• Login data
  This data might be used for (one or more of) the purposes mentioned in section 2.1.
  
  

If you place an order online, we process the following data:

• Email address
• Name, address and city
• Shipping details
• Telephone number
• Login data
• Bank and payment details if a purchase is made
• Purchased products
  This data might be used for (one or more of) the purposes mentioned in section 2.1.
  
  

21RUN is active on various social media platforms such as Facebook and Instagram. On these platforms we share information about (new) products, running events and promotions. If you take part in 21RUN’s campaigns via social media platforms, we will process the following data:

• Name
• Gender
• Email address
• Place of residence
• Country
  This data might be used for (one or more of) the purposes mentioned in section 2.1.
  
  

On the 21UN website, you can subscribe to the 21RUN newsletter. This newsletter keeps you up to date with the latest news from 21RUN. If you register for the 21RUN newsletter, we will process the following data:

• Name
• Gender
• Email address
• Country
• Transaction data
• Time the email was opened
• Email click behaviour
• Time at which email address is added
  This data might be used for (one or more of) the purposes mentioned in section 2.1.
  
  

21RUN’s customer service can be reached 7 days a week for questions or complaints. To be able to help you as effectively as possible, we collect the following information:

• Name, address, city
• Gender
• Email address
• Phone number
• Content of correspondence
• Material supplied, if any
  This data might be used for (one or more of) the purposes mentioned in section 2.1.
  
  

In accordance with this privacy statement, 21RUN might employ services of third parties to process your data. These third parties will act as processors for 21RUN, and 21RUN will ensure that these parties provide sufficient guarantees in respect of technical and organisational security measures. Third parties that act as processors for 21RUN have signed a processing agreement in accordance with the General Data Protection Regulation (AVG).

21RUN will not store your data any longer than necessary for the performance of our services or longer than we are required to do by law. No longer than is necessary for the fulfilment of the purposes for which such data is collected or subsequently processed.

If you would like to view, change or delete the data provided to us, you can submit a request. This request can be sent to info@21run.com.

21RUN takes all appropriate security measures that are necessary to protect your personal data. In addition, we also impose these requirements on third parties that process personal data on our behalf.

If you wish to comment on our privacy policy, please contact us.

Email: info@21run.com
Phone: +31 72 202 96 10
Letter: Langestraat 83, 1811 JD Alkmaar, The Netherlands.